In my last blog post, I showed that while governments are increasingly using the technology to demonstrate that services are improving, their efforts risk being undermined by “gaming” – in other words, fiddling the performance statistics to make things look better than they really are.
We focused on the problem in the UK. In this blog, I look at what the UK has and hasn’t done to address the problem, and what we can learn from that.
Decentralization has been a buzz word in the development world for a while, but disagreements remain about when and how different types of decentralization are successful in improving accountability and service delivery. Although decentralization is often used as a monolithic concept, the term can include political, fiscal, administrative or market decentralization, and can involve var